Assisted Reality – IDEAL’s audiovisual service

Safe, fast, inexpensive and very close – IDEAL’s audio visual service makes machine maintenance child’s play and repair a simple exercise. Downtime is minimised with the Assisted Reality connection. Our customers are supported via mobile phone, tablet or virtual data glasses by our service engineers in the best possible way. With live audiovisual transmission, our specialists receive detailed information allowing them to swiftly identify problems and to quickly correct them with the aid of instructions and projection.