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Digital remote maintenance

The direct line to the IDEAL expert.

We recommend digital remote maintenance to our customers so that IDEAL can provide support by means of remote access in the event of a fault. The use of a router with a PLC interface and a CLOUD service is indispensable to permit the IDEAL service technician to connect to the machine. In this manner, expensive service visits can often be avoided.

Benefits of digital remote maintenance

  • Service regardless of location

  • Established, robust systems

  • Quick response to faults

  • Experts at the helpdesk


Your contact person

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